We’re lucky to live among so many magnificent trees. But with our climate, trees sometimes need a helping hand, whether it’s routine maintenance or storm cleanup. When you need tree work done, you’re not just hiring someone with a chainsaw, you’re hiring a professional to care for one of your property’s most valuable assets. At least, you should be. Choosing the right arborist can make all the difference for the health of your trees and the safety of your home.

So, before you make that call, here’s a simple checklist to help you choose wisely.

Check for Qualifications and Certifications

Don’t be fooled by someone who calls themselves a “tree lopper” and offers cheap rates. A qualified arborist is a professional with specific training and knowledge in the science of arboriculture. They understand tree biology, health, and proper pruning techniques that won’t harm your tree.

Look for a service that employs AQF Level 3 Arborists at a minimum. This certification shows they have the foundational skills needed for tree work. For more complex jobs, such as assessing tree health or a full tree report, you want to hire a company with an AQF Level 5 Arborist on staff. These qualifications ensure you’re getting a true expert who knows how to keep your trees healthy and beautiful for years to come.

Verify Insurance and Licensing

This is non-negotiable! Tree work can be dangerous, and accidents can happen, even to the most experienced professionals. Before any work begins, ask to see their certificates of currency for public liability insurance and professional indemnity insurance.

Public Liability Insurance: This protects you, the property owner, in case of any damage to your home or property caused by the tree service.

Workers’ Compensation: This covers their employees if they are injured on your property.

A reputable company will have no problem providing this documentation. If they hesitate, it’s a major red flag. Hiring an uninsured company could leave you financially responsible for any accidents or damage.

Ask for Client Reviews and References

Word of mouth is a powerful tool. A professional arborist who delivers high-quality service will have a track record to prove it. Check for online reviews on platforms like Google, Facebook, or their own website’s testimonials page. Look at what previous customers are saying about their professionalism, safety, and the quality of their work.

Don’t be afraid to ask for a few references from past clients. A good company will be happy to connect you with someone who can vouch for their work. When you call, ask about their experience, whether the work was completed on time, and if they were happy with the final result.

Get a Detailed, Written Quote

A professional arborist will provide a clear, detailed quote outlining the scope of work. It should specify what services will be performed (e.g., deadwooding, stump grinding), the total cost, and the estimated timeline for completion. This prevents any misunderstandings down the road.

Choosing a qualified arborist is a simple process with these steps. By doing your homework, you can ensure your trees are in the best hands and that you’re hiring a safe, professional, and reliable tree service right here in the Brisbane area.

Also, always go with a company that’s a member of the Queensland Arboricultural Association!

Need help or have any questions? Don’t hesitate to get in touch with Ecological Tree Services or call on 07 3520 8661.    

-Alex the Arborist